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Customer Service

Customer Service

Simple Shipping

We’ll ship your total order via FedEx for just $25. Any size, any quantity, to any location in the United States.

International Orders

We currently work only with clients in the United States due to the significant cost required to ship an umbilical cord sample from outside the country to us in the U.S. However, if you are in another country and would like to order a piece of art, please contact us to discuss options.

Return Policy

If for any reason you’re not completely satisfied with your canvas, please contact us right away. Unfortunately, returns and refunds are not available after downloading a digital copy of Little Cord Art images.

Cancellation Policy

We realize that unexpected things happen sometimes. If you are unable to collect an umbilical cord sample, we will refund your purchase without question.

Our Guarantee

We want you to be thrilled with your Little Cord Art piece. That's why we'll create three image proofs based on the style options you choose during the order process. You'll be able to select the one you like best to appear on your final canvas. Because every cord is different, the images made from your child's cord will not look exactly like the examples that appear on our website, but we're confident that we can create one that you'll love.

 We also guarantee that the piece of art you receive is made exclusively from your child's cord. After completing your canvas, we will send the slides containing your cord sample (which were used to make your art), back to you.

Shipping Your Cord Back to Us

Your kit will contain instructions on how to send the cord sample to us in a pre-paid FedEx envelope. Because the cord will be in a preservative solution, there's no rush in sending it back, however, we cannot begin making your art until we receive the sample.